Service Quality

How to Find a Plastic Surgeon in Scotland with Excellent Customer Service

August 14, 2018May 22, 2019 Devora Pieciak

If you are looking for a plastic surgeon in Scotland, then chances are you will want to find one who has an excellent reputation in customer service. There are many good plastic surgeons in Scotland, particularly in Glasgow. Devora PieciakDevora Pieciak is an expert in service leadership and innovation. She writes about emerging trends in service-dominant logic, leadership strategies in service-based industries, and the impact of technology on customer engagement.

man in apron stands at his cafe stall known for high quality service

Customer Service Service Management Service Quality

How to Improve Your Team’s Service Quality: Customer Services 101

July 30, 2018 Devora Pieciak

As consumers, it is a well-known fact that no matter how fantastic a product is, the interaction and overall experience with the business will affect how we see your company. Whether it’s b2b or customer facing, your team and how to deliver your services is of the prime importance to your success. If you are looking to improve your team’s service quality, then read on through this customer service guide. Key Qualities to Assure Quality Connections Every person is different and can achieve their work targets through different methods while also getting along with people having different personalities. Yet,…