If you are looking for a plastic surgeon in Scotland, then chances are you will want to find one who has an excellent reputation in customer service. There are many good plastic surgeons in Scotland, particularly in Glasgow.
Talk to People Who Have Had Work Done
One of the best things that you can do when you are looking for a plastic surgeon in Scotland is to ask people who have previously had treatment where they went – and if they would recommend it.
Do Your Homework
Looking online is another great way to try and find a plastic surgeon in Scotland with excellent customer service.
Take What You Read with a Pinch of Salt
You need to keep in mind that pretty much every company is going to have a bad review at some point. You need to take the things you read online with a pinch of salt. Of course, you shouldn’t ignore bad reviews and if there are a lot of them then you may want to rethink your choice, but also bear in mind that negative reviews can be written by anyone; disgruntled ex-employees, competitors.
Check the Qualifications of a Plastic Surgeon in Scotland
It’s not rude to ask to see a surgeon’s qualifications before deciding whether you want them to perform your treatment or not. All surgeons should have access to their qualifications with ease and it shouldn’t be difficult for them to find you and show you. Depending on how this process goes, it may give you an insight into how reliable they are.
Come to the Consultation Prepared with Questions
When you go to the initial consultation it is important to know exactly what you want to ask the surgeon – about them, about the procedure, after the procedure – anything that you want to know. You don’t want to leave the consultation and immediately remember 6 different questions that you wanted to ask. Try and think about the questions you want to ask at least a few days before the consultation and revisit thinking about them over that time. A reliable plastic surgeon in Scotland should be confident and coherent with their answers.
Check the Cleanliness of the Clinic
First impressions aren’t everything, but when it comes to cleanliness of a plastic surgery clinic, well, it is important. If you walk in and the place isn’t spotless, you may have a problem. Plastic surgery clinics should be cleaned daily and if they are not, there will be tell-tale signs. You should be able to get a pretty good idea if you walk in and look around a bit – this doesn’t mean barging into the first room you see or lifting up the rug in the waiting room, but there will be subtle signs if the place isn’t cleaned daily.
Devora Pieciak is an expert in service leadership and innovation. She writes about emerging trends in service-dominant logic, leadership strategies in service-based industries, and the impact of technology on customer engagement.
