The QUIS Symposium is held every two years focussing on Service in Excellence in Management. This biennial conference brings together business executives, public sector managers and leading researchers from all over the world to share and learn about improving management services. It is well known across different industries that one of the best ways to improve your own practice is to learn from the successes of others. Another is to use the best practices to benchmark your own approaches.
QUIS Symposium History
The very first QUIS conference was held in Sweden in 1988. Every two years since then there has been a gathering of leading researchers and top professionals from across the globe. The purpose of these international symposiums is to create a first-class networking event that will allow leaders in the industry to:
- Promote the continuous improvement of service quality in all economic sectors around the world
- Gather thought leaders from the international business and academic communities for an open exchange of insights and experiences
- Share and advance the state of the art in theory and practice through presentation and discussion of scholarly research and successful business strategies
- Provide a forum for intensive international dialogue between researchers and executives and to offer guidance for future academic study and business practices
Past Locations and Dates of the QUIS Symposium
Porto, Portugal June 12-15, 2017
Shanghai, China June 18-21, 2015
Karlstad, Sweden June 10-13, 2013
Ithaca, New York, USA, June 2-5, 2011
Wolfsburg, Germany June 11-14, 2009
Orlando, Florida, USA June 14-17, 2007
Karlstad, Sweden June 15-18, 2004
Victoria, Canada June 11-14, 2002
Karlstad, Sweden June 13-16, 2000
Norwalk, Connecticut, USA June 29-July 2, 1998
Karlstad, Sweden June 17-20, 1996
Karlstad, Sweden June 14-17 1992
Norwalk, Connecticut, USA July 8-11, 1990
Karlstad, Sweden August 14-17, 1988
The Purpose of the Symposium Blog
As well as shedding light upon what topics are discussed during the biennial QUIS Symposiums for those who are not eligible to attend, this blog is intended to share triumphs from innovative professionals and enterprises within the service industries. In other words, we hope to offer an inclusive, informative and accessible platform for anyone working in or hoping to work or progress within the service industries.
