Customer Service Excellence in Service Management

Indian Restaurant Glasgow Providing Start Quality Customer Service

Devora Pieciak

The city of Glasgow is filled with and fantastic choice of restaurants. From well-loved pub grub to five-star restaurants Glasgow has something for every appetite, mood and occasion. What’s even better is that in recent years, Glasgow dining has been expanding across multiple cultures. Spanning from Korean to Russian, to Tai, to French, to American, Spanish, Portuguese, Turkish and more, Glasgow restaurants lend themselves to an around the world trip of dining. However, is the service of a high standard? Or is the just the tantalising options that impress? Restaurant reviews vary from place to place but there is one…

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cosmetic surgery scotland
Customer Service Excellence in Service Management Health Service Quality

How to Find a Plastic Surgeon in Scotland with Excellent Customer Service

Devora Pieciak

If you are looking for a plastic surgeon in Scotland, then chances are you will want to find one who has an excellent reputation in customer service. There are many good plastic surgeons in Scotland, particularly in Glasgow. Devora PieciakDevora Pieciak is an expert in service leadership and innovation. She writes about emerging trends in service-dominant logic, leadership strategies in service-based industries, and the impact of technology on customer engagement.

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conferences to attend across the UK people in audience
Conference Places UK

List of some of the Best Conferences to Attend Across the UK

Devora Pieciak

There are a variety of conferences to attend across the UK with a range of different topics that are talked about. At conferences, some of the different problems spoken about are: Worldwide issues Health concerns Educational factors Technology developments All these different issues along with many more are spoken about at conferences. Some of the best conferences to attend across the UK are in London, Manchester and Edinburgh. If you are interested in learning more about these topics and you live near any of these places then it is a great idea to go along, take part and listen to…

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Pallet Lifters
Excellence in Service Management Service Management

Improve Service Management With The Right Equipment: Consider Pallet Lifters

Devora Pieciak

If you are trying to manage your business with ease, you will need to make sure you have the proper management skills and have invested in the right equipment. If you consider taking the time to build up your management in an efficient and effective manner, you will reap the rewards both from your staff and your services. Finding the right equipment for your business can be one of the biggest steps. Things like pallet lifters and the right storage facilities will make your job, and your staff’s jobs, much easier. Find out now how to make service management smoother…

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meetings can be beneficial for businesses meeting
Customer Service QUIS Symposium Service Management

Why Attending QUIS14 Meetings can Be Beneficial for Businesses

Devora Pieciak

Attending meetings can be beneficial for businesses for a number of reasons. You can learn a lot of different things at meetings such as how well your business is working, what needs to more efficient as well as new ways to improve your business.  However, at QUIS14 we can help business development. We come together and bring you the best information possible on how to improve service management. As well as service leadership and customer relationship management as well as many other ways to improve. How to Improve Service Management   Service management can be improved in many ways which are…

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dentist in Glasgow city centre
Customer Service Excellence in Service Management Health Service Management

Ways That A Dentist In Glasgow Could Improve Their Customer Service

Devora Pieciak

Going to the dentist isn’t the most pleasant experience, however, there are ways that your dentist in Glasgow can make the experience more enjoyable. Devora PieciakDevora Pieciak is an expert in service leadership and innovation. She writes about emerging trends in service-dominant logic, leadership strategies in service-based industries, and the impact of technology on customer engagement.

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Four people in a line connecting their phones at a networking industry event.
Conference Customer Service Excellence in Service Management QUIS Symposium

Why You Should Attend the QUIS Symposium and Other Industry Events

Devora Pieciak

For many people, attending a conference for your industry seems like something that only happens in cheesy American movies. While that may be true, industry conferences also happen all over the world and are an excellent way to further your career. If you are new to our blog then this article is perfect for you. Below are the top reasons why you should attend industry conferences and of course should work your way up to attending the QUIS Symposium. Industry Events are Good for You Attending an industry event or conference will provide opportunities to learn something new. You may…

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man in apron stands at his cafe stall known for high quality service
Customer Service Service Management Service Quality

How to Improve Your Team’s Service Quality: Customer Services 101

Devora Pieciak

As consumers, it is a well-known fact that no matter how fantastic a product is, the interaction and overall experience with the business will affect how we see your company. Whether it’s b2b or customer facing, your team and how to deliver your services is of the prime importance to your success. If you are looking to improve your team’s service quality, then read on through this customer service guide.   Key Qualities to Assure Quality Connections Every person is different and can achieve their work targets through different methods while also getting along with people having different personalities. Yet,…

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Man stands in the conference at the QUIS Symposium
Conference QUIS Symposium Service Management

All You Need to Know About the QUIS Symposium

Devora Pieciak

The QUIS Symposium is held every two years focussing on Service in Excellence in Management. This biennial conference brings together business executives, public sector managers and leading researchers from all over the world to share and learn about improving management services. It is well known across different industries that one of the best ways to improve your own practice is to learn from the successes of others. Another is to use the best practices to benchmark your own approaches. QUIS Symposium History The very first QUIS conference was held in Sweden in 1988. Every two years since then there has…

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